TradePilot

Billing or subscription issue

Last Updated: August 23, 2026

What to do when upgrade, portal, or plan status looks wrong.

  1. Open Settings → Open billing center and confirm the plan status shown there.
  2. Use Open billing portal to update the card or review invoices when available.
  3. After a successful checkout, refresh the Billing Center page.
  4. If checkout or portal buttons stay disabled, billing may not be fully configured yet—email support.

Still need help?

If these articles do not solve it, email support@mytradepilot.ca or visit our Contact page.