
I cannot access my account
Last Updated: August 23, 2026
Sign-in, verification, and recovery steps when you are locked out.
- Confirm you are using the same email and sign-in method you originally chose (password vs social).
- Use Forgot password if you use email/password.
- Complete email verification if TradePilot redirects you to verify.
- Try a private browser window to rule out a stuck session cookie.
If you still cannot get in, contact support with the email on the account (do not send passwords).
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If these articles do not solve it, email support@mytradepilot.ca or visit our Contact page.